Terms and Conditions

Welcome to beingsargana.com!

This Privacy Policy, together with our Terms of Use, outlines the policies and procedures of SARGANA regarding the collection, storage, use, and disclosure of information provided by our customers, stakeholders, and website visitors (“User”/“Users”/“You”/“Your”/“Customer”). Sargana is engaged in the business of selling men’s and women’s ethnic wear and accessories under the brand “BeingSargana”/“Sargana” through retail stores and eCommerce platforms. This Privacy Policy explains your rights in relation to your information, how we use and protect it, and how to reach us for any questions or concerns.

1. Introduction

This Privacy Policy is an electronic record as defined by the Information Technology Act, 2000 and related rules. It does not require a physical or digital signature. It has been published in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using our services or accessing our website, you consent to this policy.

2. What Information We Collect

We collect personal information, which may include but is not limited to: Name, email address, IP address, phone number, postal address, gender, location, occupation, and other demographic details.
Financial information like bank account details for transactions.
User communications, reviews, and transactional details.
Information disclosed when interacting with our website or communicating with us.

3. How We Collect Your Data

Website & Cookies: We use cookies to gather technical information about your interactions with our website. Cookies help improve your experience and are also used by our advertising partners. You may modify browser settings to limit cookies, but this may restrict website functionality.
KYC Details: Personal information, including address proof, PAN number, or voter ID, may be required for establishing business or contractual relationships.
Account Information: We collect details when you sign up, engage with our social media, make purchases, or participate in contests or events.

4. Purpose of Collecting Your Information

We collect your information to:

Process orders, manage returns, and fulfill billing requirements.
Personalize and enhance your shopping experience.
Notify you about new collections, products, or services.
Provide access to your account and manage your preferences.
Develop, improve, and protect our services from fraudulent or unauthorized activities.
Comply with legal and regulatory obligations.

5. Use of Cookies

Our website uses cookies for session management and to tailor your browsing experience. You may manage cookies through your browser settings. We also use cookies for advertising, enabling us to show relevant ads based on your usage patterns. Our advertising partners may use tracking technologies for ad personalization.

6. Sharing Your Information

We do not sell or rent personal information to third parties, except as required by law. We may share information with:

Our affiliates, employees, agents, franchisees, and trusted partners under confidentiality agreements.
Third-party service providers for data processing and service facilitation.
Law enforcement or regulatory authorities when legally obligated.
Other parties if required during mergers, sales, or asset transfers.

7. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for data processing, though this may restrict access to certain services.
Manage your preferences or unsubscribe from communications.
To make changes or exercise your rights, contact us using the information provided below.

8. Data Protection

We use SSL encryption and take necessary precautions to safeguard your information. Despite our efforts, no data transmission or storage method is entirely secure. We cannot guarantee absolute protection, and we are not liable for unauthorized access caused by external attacks.

9. Retention of Data

We retain your personal information as long as necessary to fulfill the purposes outlined or as required by law. For account registrations, information is retained until the account is deleted. For customer service interactions, details are retained as needed to resolve queries.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services indicates your acknowledgment of any changes. We encourage you to review this policy regularly.

11. Governing Laws

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

12. Contact Us

For questions, concerns, or feedback about this Privacy Policy, please contact our Grievance Officer at:

Saragan Designs Private Limited

Phone: 8007443366 (India), +91 8007443366 (International)
Email: connect@beingsargana.com
Thank you for trusting Sargana with your personal information.