FAQs

We strive to process and dispatch orders within 24 to 48 hours. Delivery times vary based on your location’s PIN code. The estimated delivery date is provided in your order confirmation email.

In rare cases where a product is unavailable post-purchase, we’ll notify you within two working days. You can then choose a substitute product of equal or higher value or opt for a refund.

For security reasons, we do not ship to P.O. Box addresses. Please provide a complete residential or office address for delivery.

After your order is dispatched, you’ll receive a tracking number via email. Use this number on our courier partner’s website to monitor your shipment’s status.

Currently, each order can be shipped to a single address. To send items to different addresses, please place separate orders for each destination.

Our courier partner will attempt delivery up to 3 times. If the package is returned to our warehouse after unsuccessful attempts, please contact customer service to arrange re-delivery.

To find your perfect fit, please refer to the sizing guide available on each product page.

We make every effort to display product colors as accurately as possible. However, slight variations may occur due to differences in monitor settings and lighting conditions.

Orders can be cancelled within 24 hours of placement. To request a cancellation, email us at accounts@beingsargana.com

To maintain the quality of your garment, always follow the care instructions mentioned on the product tag. For delicate fabrics, we recommend professional dry cleaning.

All payment-related disputes, including those arising from transaction failures or declines, are subject to Pune, India jurisdiction. Please also note that we are not liable for any loss arising directly or indirectly from the decline of authorization due to the cardholder exceeding the preset limit agreed upon with our acquiring bank.

Refunds are typically processed within 10 to 14 working days after initiation, depending on your bank and payment gateway.

We work with trusted courier partners like Shri Maruti Courier, FedEx, Blue Dart, DTDC, DHL, and Delhivery to ensure timely delivery.

Creating an account allows you to save multiple shipping addresses, view and track your orders, and receive updates on new collections and promotions. However, you can still place an order as a guest.

No, it is not mandatory to create an account before shopping. However, having an account helps you enjoy faster checkout, order tracking, and access to special offers.

If your order is delayed beyond the estimated delivery date, we will update you via email or phone. You can also contact our customer support at +91 8007443366 for assistance.

We accept Credit Cards, Debit Cards, Net Banking, UPI, and popular digital wallets for your convenience.

Yes, we use industry-standard encryption to protect your payment information. Our payment gateways are secure, ensuring your data remains confidential.